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Writing About People ​

We write with a person-first perspective. Whether you’re writing for an internal or external audience, it's important to write for and about other people in a way that’s compassionate, inclusive, and respectful. Being aware of the impact of your language will help make RMADA a better place to work and a better steward of our values in our community. In this section we'll lay out some guidelines for writing about people with compassion, and share some resources for further learning.

As part of an audience ​

  • Don’t capitalize “audience” unless it’s grammatically necessary.
  • Don’t refer to an audience as “it.” Audiences are made up of real people, so always use “they.”

Age ​

Don’t reference a person’s age unless it’s relevant to what you’re writing. If it is relevant, include the person’s specific age, offset by commas.

Example

  • The CEO, 16, just got her driver’s license.

Don’t refer to people using age-related descriptors like “young,” “old,” or “elderly” unless it's necessary.

Disability ​

Avoid disability-related idioms like “lame” or “falling on deaf ears.” Don’t refer to a person’s disability unless it’s relevant to what you’re writing. If you need to mention it, ask whether your subject prefers person-first language (“they have a disability”) or identity-first language (“they are disabled”).

When writing about a person with disabilities, don’t use the words “suffer,” “victim,” or “handicapped.”

Example

  • Wrong Handicapped parking is available.
  • Right: Accessible parking is available.

Gender and sexuality ​

Don’t call groups of people “guys.” Don’t call women “girls.”

Avoid gendered terms, unless it's relevant, in favor of neutral alternatives, like “server” instead of “waitress” and “businessperson” instead of “businessman.”

Example Use the following words as modifiers, but never as nouns:

  • lesbian
  • gay
  • bisexual
  • transgender (never "transgendered")
  • trans
  • queer
  • LGBT

Example Don’t use these words in reference to LGBT people or communities:

  • homosexual
  • lifestyle
  • preference

Don’t use “same-sex” marriage, unless the distinction is relevant to what you’re writing. (Avoid “gay marriage.”) Otherwise, it’s just “marriage.”

When writing about a person, use their communicated pronouns. When in doubt, just ask or use their name.

Hearing ​

Use “deaf” as an adjective to describe a person with significant hearing loss. You can also use “partially deaf” or “hard of hearing.”

Heritage and nationality ​

Don't use hyphens when referring to someone with dual heritage or nationality. For example, use "Asian American" instead of "Asian-American."

Use the term “undocumented immigrants” over “illegal immigrants”. Illegal is not a noun.

Medical conditions ​

Don’t refer to a person’s medical condition unless it’s relevant to what you’re writing.

If a reference to a person’s medical condition is warranted, use the same rules as writing about people with physical disabilities and emphasize the person first. Don’t call a person with a medical condition a “victim.”

Mental and cognitive conditions ​

Don’t refer to a person’s mental or cognitive condition unless it’s relevant to what you’re writing. Never assume that someone has a medical, mental, or cognitive condition.

Don’t describe a person as “mentally ill.” If a reference to a person’s mental or cognitive condition is warranted, use the same rules as writing about people with physical disabilities or medical conditions and emphasize the person first.

Example

  • A mentally ill child is welcome in services.
  • Children with developmental disabilities are welcome.

Vision ​

Use the adjective “blind” to describe a person who is unable to see. Use “low vision” to describe a person with limited vision.